Privacy
policy.
Last updated .
Sim Screener is provided by Kualia, Inc. This policy covers the Mac app, this website, and support communications. For privacy questions, email support@kualia.com.
Local by design
Screenshot and recording processing and device-frame compositing happen locally on your Mac. Sim Screener does not upload screenshots, recordings, device frames, or capture history. The app includes no advertising, analytics, or crash-reporting SDKs.
License activation
When you activate or verify a paid license, the app sends the license key and activation instance identifier directly to Lemon Squeezy over HTTPS. Initial activation uses a persistent random installation label; it does not send your computer name or hardware serial number.
Lemon Squeezy manages licenses, activations, orders, and customer information. Sim Screener does not operate a customer or licensing database. No screenshots or recordings are sent.
We can access purchase and license information through Lemon Squeezy to provide support and manage orders. Payment card details are handled by the payment provider.
App downloads and updates
Installers and updates are hosted on Cloudflare. The Mac app uses Sparkle to check for, download, and install signed updates over HTTPS. These requests do not include your license key, email address, installation identifier, screenshots, or recordings. System profiling is disabled. Cloudflare may process your IP address and standard request metadata, including the app version, to deliver downloads and updates under Cloudflare’s privacy policy.
You can control automatic update checks and downloads in Settings → About, or check for updates manually. Update preferences are stored locally on your Mac.
Payments and this website
Lemon Squeezy processes purchases and collects the information needed for payment and tax handling under Lemon Squeezy’s privacy policy.
This website does not set purchase or license receipt cookies. Lemon Squeezy’s hosted checkout and receipt pages have their own data practices. Hosting and payment providers may process IP addresses and request metadata to deliver their services.
The website is hosted by Cloudflare, which may process connection and request information to serve pages and protect its services. See Cloudflare’s privacy policy. Your light or dark theme preference is saved in your browser’s local storage. You can remove it by clearing this site’s browser data.
When you contact support
If you email us, we receive your email address, message, and any information or files you choose to include. We use them to respond, troubleshoot problems, and handle purchase or license requests. Only send captures or other files you are comfortable sharing. They are not uploaded automatically by the app.
Support messages are handled through our email provider. We keep support and purchase records only as long as needed to resolve requests, manage orders, meet legal obligations, and address disputes. Payment and hosting providers retain their records under their own policies. We do not sell your personal information or use your captures for advertising.
What’s stored on your Mac
License credentials, the random installation label, and the last successful verification are stored in the macOS data-protection Keychain, without iCloud synchronization and restricted to your device. The app periodically checks activation and permits up to seven days offline after successful verification. Explicit revocation disables access when received.
Folder choices, imported frames, up to 100 capture history entries, and file-watch checkpoints live in the Screenshawty folder under your user Library’s Application Support directory. Pending captures and working copies are kept in its Screenshot Inbox so they survive restarts. Development and debug builds use separate data directories.
Saving a capture publishes its PNG to your chosen folder and removes its working copies. Dragged captures remain in local app storage so the receiving app can continue reading them. Trash moves working copies to macOS Trash and preserves the original capture. Video exports are saved to your chosen folder.
You’re in control
You can deactivate your license in the app before removing it. Deleting the app does not delete your captures. Sim Screener does not install a background service; optional launch at login uses macOS Login Items. Support and checkout links open in your browser.
Depending on where you live, you may have rights to access, correct, delete, or restrict our use of your personal information. Email support@kualia.com to make a request. We may need to verify your identity, and some records must be kept for legal or accounting reasons. You can also contact your local data protection authority. We cannot access or delete captures stored only on your Mac.
Changes to this policy
We will update the date on this page when our practices change. Material changes will be communicated through the app or website, with additional notice or consent where required by law.
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